1. Introduction

GreenLivingLifestyle ("we," "our," or "us") takes your privacy seriously. This document outlines our policy on privacy and details the way we collect, use, disclose, and protect your information upon visiting our website greenlivinglifestyle.site or utilizing our yacht charter offerings.

Your access and use of our services indicates your acceptance of the practices described in this document. This policy adheres to the privacy regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

Personal data is gathered from you voluntarily when you:

  • Reserve a yacht charter
  • Reach out to us via our website or telephone
  • Subscribe to our newsletter
  • Complete forms on our website
  • Engage in surveys or promotional activities

Such information may comprise:

  • Identification and contact details (email, telephone, residential address)
  • Financial information for payments (safely processed through external service providers)
  • Preferences and specifications for the charter
  • Emergency contact information
  • Food preferences or health information (if disclosed by you)

2.2 Information Collected Automatically

Our website, upon being accessed, automatically gathers certain device and usage statistics, which includes:

  • IP address and geographical data
  • Browser specifications and its version
  • Web pages accessed and duration of visit
  • Sites responsible for referral
  • Device specifics (model, screen resolution, etc.)

2.3 Cookies and Similar Technologies

Cookies and comparable technologies are utilized to improve your web experience. They are beneficial for:

  • Maintaining your selected preferences
  • Analyzing web traffic and performance
  • Delivering personalized content
  • Enhancing our offerings

It's possible to manage your cookie settings via your web browser or our cookie consent pop-up.

3. How We Utilize Information

We employ the information collected for:

  • Providing Services: To complete yacht charter reservations, process bookings, and maintain communication regarding your bookings
  • Client Assistance: To handle your inquiries and provide customer service
  • Transactions: To facilitate payments and manage accounts
  • Protective Measures: To ensure operation safety and protect against deceitful activities
  • Promotions: To send you advertising and updates, if you agree
  • Website Enhancement: To evaluate user engagement and enhance website operations
  • Regulatory Compliance: To obey the laws and governing regulations

4. Disclosure and Sharing of Information

We never sell, trade, or lease your personal details to outside entities. However, we may disclose information under these circumstances:

4.1 Third-Party Services

With service providers that assist us with operational aspects such as payment processing, site maintenance, email marketing, performance metrics, and customer service, your data may be shared.

4.2 Legal Obligations

Your personal data might be disclosed if required by legal mandates or in response to legal processes, court summons, emergencies, or probes into suspected fraudulent or unlawful activities.

4.3 Business Changes

If there is a business merger, acquisition, or asset sale, your data may be part of the assets transferred.

5. Data Protection

To shield your private data from unauthorized access, alterations, disclosure, or destruction, we have in place fitting technological and administrative protocols. However, no means of data transfer over the internet or electronic storage guarantees absolute security.

6. Retaining Data

Personal data is retained only for as long as necessary to carry out the purposes for which it was collected or as law mandates. Typical retention spans include:

  • Charter reservations: 7 years for tax and legal reasons
  • Promotional communications: until you opt out or remove yourself
  • Web analytics: 26 months
  • Customer assistance: 3 years from the most recent communication

7. User Rights and Preferences

You have rights such as accessing, correcting, erasing (subject to law), data portability, opting out of marketing, and control over cookies. To execute these rights, use the contact information provided below.

8. Third-Party Applications

8.1 Google Analytics

Google Analytics is employed to evaluate web usage. Opting out is possible via the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Social platforms, accessible through our website, possess their distinct privacy policies.

8.3 Transaction Processors

All transactions are handled by third-party processors that comply with PCI DSS standards.

9. International Data Movement

Your data may be shifted to, and managed in, countries other than Monaco. We ensure appropriate protection measures are taken in accordance with applicable privacy legislation.

10. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not purposefully collect their data. If you suspect a minor has provided data to us, please get in touch right away.

11. Updates to This Policy

We may revise this Privacy Policy occasionally to mirror changes in our practices or legal stipulations. We will inform you by posting the revised policy, notifying registered users via email, or displaying an alert on our website. Continued use after the publication date indicates consent to the updated policy.

12. Contact Us

For inquiries regarding this Privacy Policy or our data use practices, please contact us:

GreenLivingLifestyle — Privacy Officer
Port de Monaco
Monaco 98000
Monaco

Phone: +377 93 10 63 00
Email: [email protected]

13. Compliance with Google Ads User Consent Policy

We adhere to the Google Ads user consent guidelines. You can amend cookie/tracking settings anytime through our cookie preferences.